:_content-type: PROCEDURE

[id="obtaining-api-keys-to-ticket-trackers_{context}"]
= Obtaining API keys to ticket trackers

To log into your ticket trackers, {name} needs your API keys. If you do not have or do not know any API keys, you can generate them.

.Prerequisites

* You have logged into your Jira and Bugzilla accounts.
* Your Jira instance enables the *Personal Access Tokens* plug-in (`com.atlassian.pats`).

.Procedure

. Generate a Jira API key:

.. Click your profile picture in the upper-right corner and select *Profile*.

.. Go to the *Personal Access Tokens* tab.

.. Click *Create token*.

.. In the *Token Name* field, enter a name for your new API key.

.. Under *Expiry date*, set for how long this API key stays valid.

.. Click *Create*.

.. Note down the API key displayed at the top of the page.

. Generate a Bugzilla API key:

.. Click your name in the upper-right corner and select *Preferences*.

.. Click *API Keys*.

.. Under the *New API key* heading, check the checkbox and enter a name for your new API key.

.. Click *Submit Changes*.

.. Note down the API key displayed at the top of the page.

. Save your API keys in a password manager.
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You cannot recover the API keys from Jira or Bugzilla. You can only generate new ones and revoke existing ones.