opencct
| Crates.io | opencct |
| lib.rs | opencct |
| version | 0.1.0 |
| created_at | 2025-09-14 08:59:39.427802+00 |
| updated_at | 2025-09-14 08:59:39.427802+00 |
| description | Utilities for Call Center simulation and optimal staffing. |
| homepage | |
| repository | https://github.com/jCodingStuff/opencct |
| max_upload_size | |
| id | 1838505 |
| size | 16,862 |
Julián Marrades (jCodingStuff)
documentation
https://docs.rs/opencct
README
opencct
The Open Call Center Toolkit (opencct) is a Rust library for simulating call centers and optimizing staffing.
It supports multiple call types, multi-skilled agents, and service level agreements (SLAs).
⚠️ Note: This library is under development. APIs may change.
Features (planned)
- Simulate multi-call-type, multi-agent call centers
- Optimize staffing based on SLAs and expected call volumes
- Provide Python bindings for usage via PyPI and Conda
- Flexible, Rust-native API for integration in other projects
Installation
Currently in development. Once ready, it will be installable via:
# Rust
cargo add opencct
# Python (future)
pip install opencct